Frequently Asked Questions

Our CMS typically includes many rich features, few to mention such as appointment scheduling, patient records management, billing and invoicing, inventory management, and reporting tools.

A CMS helps clinics manage patient appointments efficiently, maintain detailed medical records, and provide quicker access to patient information, leading to improved patient care. We never share your data with any other 3rd parties.

Yes, Docspe CMS is designed to manage multiple clinics or locations from a centralized system, making it ideal for healthcare chains or organizations.

Many of customers trust us to keep their proprietary data safe. We have a team of experts and robust security measures in place to ensure the highest level of protection.

• Information Security - Our robust information security program is built on the reputable HL7 framework.
• Architecture - Your data is logically isolated into its own SQL schema and stored in separate databases, accessible only by requests from your team.
• Encryption - All customer data is encrypted when in transit over public networks and within our network between the private locations network zone and the rest of our infrastructure.
• Security Certifications - We operate according to HIPAA, Support Privacy Shield and GDPR protocols.

Docspe CMS offers training and support to help clinic staff become proficient in using the system effectively.

Docspe offers a few state-of-the-art marketing features that can help you to win and retain patients. It also streamlines your billing processes, reduce administrative errors, ultimately increasing the clinic's financial performance.

We only offer customization to complex and large enterprises with specific needs. But not for an independent or single clinic custom requests.

No implementation required, it's a cloud read-to-use system. You only need implementation if you have special requests or integrations. Request a demo or consultation, and our team will guide you.

There are a few ways to get your Google review link, all of which are pretty simple. You can even start requesting Google reviews if you haven’t managed to claim your business yet (option 4).

Option 1: Via Google Search

• Log into your Google Business Profile.
• Look for your business on Google Search and click the link that states the number of reviews you have.
• Now select the “Get more reviews” button.
• There’s your Google reviews link! Copy and paste into an SMS or share it via email, WhatsApp, or Facebook.

Option 2: Via Google Business Profile Manager

• Log into your Google Business Profile.
• Once inside Google Business Profile Manager, choose the business you want to get a link to Google reviews for (if you own multiple businesses, that is).
• Scroll down to “Share your Business Profile”.
• Et voilà!: your Google review link is ready to be copied or shared on other platforms.

Option 3: Via the Google Maps app

• Open the Google Maps app and click on your profile icon.
• Select “Your Business Profiles”.
• In the Overview section, scroll down to “Get more reviews” and select “Share profile”.
• Now you can either copy the link to save for later or send it directly via social media and messaging apps.

Option 4: Via Place ID finder

• Visit the Place ID Finder in the Google Maps developer platform.
• Search for your business in the search bar.
• When your business pops up, copy the place ID series of numbers and letters.
• Paste the ID in the URL below where it says “place_id” within the brackets.